The Boots customer service number is +44-0345-609-0055. You can call this helpline with account inquiries, questions about your order and delivery, and for general information about the company and its services. You can also use this number if you have difficulties accessing or navigating the Boots website. If you want to file a complaint or share your experience with the company's store, dial +44-0345-070-8090. The Online Pharmacy Services is available at +44-0345-121-9040. To book an Optician appointment, amend the existing one, or learn more about the Contact Lens Rewards Plan, call +44-0345-125-3752. The Boots phone number for Photo Services is 01926-463-605. To book a Hearingcare appointment, dial +44-0345-270-0999.
The Boots customer care email address is boots.customercare_team@boots.co.uk. You can send your questions, concerns, and compliments to this address, and the customer support team will get in touch with you to provide information or offer ways to resolve the issues as soon as they investigate your case. Alternatively, you can email the Boots Help Center via the website. Visit the Contact Us page, click the Email Us button, and complete the online form with the required information and your inquiry details.
The Boots email address for Opticians enquiries is boots.customercare@boots.co.uk. If you want to discuss the Contact Lens Reward Scheme details, write to contactlenses@boots-opticians.co.uk.
Boots headquarters mailing address is Boots UK, 1 Thane Road, Nottingham, England NG90 1BS, United Kingdom. You can mail official notices, requests, and other documentation to this office. The Boots customer service team is also ready to handle consumers' concerns, complaints, and suggestions sent to this address. You can send the Privacy Policy questions and Data Protection requests to the Boots head office for the Data Protection Officer to deal with.
You can also check the specific store's location on the official website. Click the Find a Store link in the top left corner of the homepage, and enter your postcode to locate the store in your area.
You can access the Boots live chat from the company's official website. Scroll the homepage down to the Customer Service section and select the Contact Us option. Click the chat icon on the right and type your message to start the conversation with the virtual assistant. The chatbot can answer simple questions, offer information according to your request, and help troubleshoot your issue. You can also request support with order tracking and account using the chat feature. Note that for order inquiries, you should have your order number ready. To learn more about your Advantage Card, loyalty schemes, and earned points, click the Advantage Card button in the chat window.
The Boots hours for phone support are Monday to Friday between 8:30 a.m. and 6:30 p.m., Saturday from 8:45 a.m. to 5:00 p.m., and Sunday between 10 a.m. and 5 p.m. local time. During Bank Holidays, Boots customer service hours are from 9 a.m. to 4 p.m., excluding Christmas Day, New Year's Day, and Easter Sunday. Note that opening hours for the Optician Call Centre will also vary during Bank Holidays. You can check them on the company's Contact Us page by clicking the Bank Holiday Hours in the Boots Opticians section.
If you need to contact Boots outside working hours, the virtual assistant is ready to help 24/7.
